Privacy Policy

For www.kevinlewislaw.com and any affiliated domains, subdomains, intake portals, client portals, chatbots, live chat, SMS/email, call recording, analytics, session replay, advertising pixels, and AI-assisted tooling.

Effective Date / Last Updated: November 5, 2025

TABLE OF CONTENTS

A. PRIVACY NOTICE

B. CHATBOT / LIVE-CHAT NOTICE AND CONSENT (JUST-IN-TIME)

C. ONLINE TERMS OF USE (INCLUDING ARBITRATION AND CLASS WAIVER)

D. COOKIE NOTICE

This Privacy Notice explains how KL Law, PLLC (“KL Law,” “we,” “us,” “our”) collects, uses, discloses, and protects information in connection with www.kevinlewislaw.com and any related websites, mobile experiences, portals, forms, chatbots, live chat, scheduling tools, marketing pages, and other online services we operate or make available (collectively, the “Services”). This Notice also describes rights available to individuals under certain U.S. privacy laws.

This Notice does not replace or modify the terms of any signed engagement agreement for legal services. If you become a client, your signed engagement agreement and our professional obligations may govern certain handling of client information.

IMPORTANT DISCLAIMERS; NO ATTORNEY-CLIENT RELATIONSHIP BY USING THE SERVICES

Using the Services, submitting a form, scheduling an appointment, using a chatbot/live chat, or sending a message through the Services does not, by itself, create an attorney-client relationship. Do not submit confidential, privileged, or time-sensitive information unless and until KL Law confirms representation in writing. Communications through the Services may not be treated as privileged unless an attorney-client relationship is established and the communication is made for the purpose of seeking legal advice within that relationship.

INFORMATION WE COLLECT

We may collect the following categories of information, depending on how you interact with the Services:

2.1 Information you provide directly

(a) Identifiers and contact information: name, email address, telephone number, mailing address, and similar identifiers.

(b) Intake and matter information: the information you submit about your situation, including free-form narrative, dates, amounts, parties, and documents, images, recordings, or other files you upload.

(c) Communications: the contents of messages you send through forms, email, SMS, chatbot/live chat, social media, or other channels, and any attachments.

(d) Scheduling information: availability, appointment preferences, communications about scheduling.

(e) Payment-related information: if you pay online, payment details are typically collected by the payment processor; we may receive limited transaction data (e.g., date, amount, status, and reference identifiers).

(f) Identity verification data: if we use verification tools, you may be asked to provide additional information to confirm identity for privacy requests, security purposes, or client onboarding.

2.2 Information collected automatically (device, usage, and network data)

(a) Device and browser data: IP address, device identifiers, operating system, browser type, language preferences, time zone, approximate location derived from IP, and similar device data.

(b) Usage and interaction data: pages visited, links clicked, scroll/interaction events, form interactions, timestamps, referral URLs, search terms within the Services, and similar activity data.

(c) Cookies and tracking technologies: cookie identifiers, advertising identifiers (if used), analytics IDs, pixel tags, SDK data, local storage, and similar technologies (collectively, “Tracking Technologies”).

(d) Security and integrity logs: server logs, audit logs, access logs, and related telemetry used for security and fraud prevention.

2.3 Information collected via chatbots, live chat, and recorded communications

If you use a chatbot/live chat feature, or if we record calls or interactions, we may collect:

(a) Chat contents: the full text of communications you type or transmit and responses returned.

(b) Transcript and recording data: recordings and transcripts of calls, chats, and other interactions, including metadata.

(c) Session identifiers and routing metadata: session IDs, conversation IDs, tokens, event names, timestamps, and associated device and usage data.

(d) Quality and training data: data used to improve chatbot performance, detect abuse, and maintain quality and security (subject to the controls and opt-outs described below).

2.4 Information from third parties

(a) Service providers: hosting, security/CDN, analytics, advertising/marketing platforms, session replay providers, CRM/intake systems, scheduling tools, messaging providers, payment processors, e-signature providers, cloud storage providers, and similar vendors may provide us information necessary to operate the Services.

(b) Advertising and attribution partners (if used): campaign and attribution data (e.g., ad click IDs).

(c) Social media platforms (if you interact with our pages): data made available by the platform and your settings.

HOW WE USE INFORMATION

 We may use information for the following purposes:

 (a) Provide and operate the Services, including features you request (intake, chat, scheduling, portal access).

 (b) Respond to inquiries, evaluate potential matters, and communicate with you.

 (c) Provide legal services to clients consistent with engagement terms and professional obligations.

 (d) Manage relationships, including client support and practice administration.

 (e) Improve and maintain the Services, including troubleshooting, analytics, performance, and user experience.

 (f) Ensure security, prevent fraud, detect abuse, enforce our policies, and protect rights and safety.

 (g) Comply with legal obligations, respond to lawful requests, and maintain required records.

 (h) Marketing and advertising (if used), including measuring campaign performance and, where permitted, interest-based advertising, subject to your rights and choices.

 (i) AI-assisted operations (if used), including to summarize communications, route inquiries, generate draft responses, detect spam, improve quality and safety, and enhance support workflows, subject to the restrictions and controls described below.

COOKIES, SESSION REPLAY, ANALYTICS, AND ADVERTISING

 4.1 Tracking Technologies

 We use Tracking Technologies to operate the Services, remember preferences, understand usage, and, if enabled, support marketing and advertising.

4.2 Analytics

We may use analytics providers to help us understand traffic and user interactions.

4.3 Session replay and heatmaps (if used)

We may use tools that record user interactions (e.g., clicks, scrolling, mouse movements, form interactions), and may capture information entered into fields except where the tool is configured to mask or exclude sensitive fields. You should assume that any non-excluded interactions could be captured. If we use session replay, we will configure masking/exclusions for highly sensitive inputs and implement consent controls as required.

4.4 Advertising and pixels (if used)

We may allow advertising and social media partners to use Tracking Technologies to collect information about your interactions with the Services, including for cross-context behavioral advertising, retargeting, frequency capping, attribution, and reporting, subject to applicable law and your opt-out rights.

4.5 Your choices: cookie controls; opt-out signals; preference centers

We may offer a cookie banner and preference center allowing you to accept or reject certain categories of Tracking Technologies. Some browsers transmit Global Privacy Control (GPC) or similar signals. Where required by law and where we can reasonably associate the signal with your browser/device, we will treat such signals as an opt-out of sale/sharing or targeted advertising, as applicable. If you disable cookies or opt out, some features may not function.

CHATBOTS, LIVE CHAT, RECORDING, AND CONSENT

5.1 Chat-specific notice and consent (prior to and subsequent to initiating chat)

If you use a chatbot or live chat, before the chat begins, you have not agreed and consented that the chat may be captured, recorded, stored, and transcribed by KL Law and/or service providers supporting the chat.

If you use a chatbot or live chat, you agree that, by your own initiation, submission, transmission, entry, or other affirmative act that activates the chatbot or live chat (the “Additional Action”), you take the additional step required to manifest assent to this recording provision beyond mere passive viewing of a link or page. By taking the Additional Action, you unambiguously agree to this provision and provide prior consent for the chat—including the contents of your messages and any information you choose to provide—to be captured, recorded, stored, and transcribed by KL Law and/or service providers supporting the chat.

If you do not consent, do not use the chat feature. 

5.2 Call recording and transcription

If we record or transcribe calls or meetings, we will provide notice as required by law. If you do not consent, do not continue the call or use that channel.

5.3 Third-party service providers supporting chat/recording

We may use third-party providers to support chat infrastructure, call recording, transcription, and related analytics. Those providers may process and store communications on our behalf subject to contractual obligations.

5.4 Sensitive information warning

Do not provide highly sensitive information through chat or unsecured channels, including Social Security numbers, payment card data, bank account credentials, passwords, PINs, medical information, or other highly sensitive identifiers, unless and until we instruct you to use a secure channel.

HOW WE DISCLOSE INFORMATION

 We may disclose information as follows:

 (a) Service providers and processors: to vendors performing services on our behalf (hosting, security, analytics, advertising, intake/CRM, scheduling, messaging, payment processing, e-signature, storage, chat and transcription). Providers are authorized to use information only as necessary to provide services to us and consistent with our instructions and contractual obligations.

 (b) Professional advisors: attorneys (as appropriate), accountants, auditors, insurers, and consultants.

 (c) Legal and regulatory: to comply with law, respond to lawful requests, protect rights and safety, and enforce our agreements.

 (d) Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, subject to applicable law and professional obligations.

 (e) With your direction: when you instruct us to share information or authorize disclosure.

We do not “sell” personal information for money in the colloquial sense. If our use of advertising/analytics technologies constitutes a “sale” or “sharing” of personal information under certain state laws, you may have the right to opt out as described below.

DATA SECURITY

 We maintain reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is 100% secure.

DATA RETENTION

 We retain information for as long as reasonably necessary for the purposes described in this Notice, including to provide the Services, evaluate and manage matters, comply with legal obligations, resolve disputes, enforce agreements, and satisfy professional obligations. Retention periods vary by category of information and context.

CHILDREN’S PRIVACY

 The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us to request deletion.

STATE PRIVACY RIGHTS (U.S.)

 Depending on your state of residence and applicable law, you may have rights to: access, confirm processing, correct, delete, obtain a copy (portability), and opt out of certain processing (targeted advertising, sale/sharing, profiling). You may also have rights relating to sensitive data and appeals of denied requests.

10.1 How to submit a privacy request

Email: kl@kevinlewislaw.com

Mail: KL Law, PLLC, 110 SE 6th Street, Floor 17, Fort Lauderdale, FL 33301

Subject line: Privacy Request

Include: your state of residence and sufficient information for us to verify your identity. We may request additional information to verify or to prevent fraud.

10.2 Authorized agents

Where permitted, you may use an authorized agent to submit a request. We may require proof of authorization and verification of your identity.

10.3 Appeals

Where required, if we deny a request you may appeal by contacting us at the email above with “Privacy Appeal” in the subject line.

10.4 Opt-out of targeted advertising; sale/sharing

Where applicable, you may opt out through our cookie preference center, browser-level signals (e.g., GPC), or by contacting us. We will apply opt-outs as required by law.

INTERNATIONAL USERS

 The Services are intended for U.S. users. If you access from outside the U.S., information may be processed in the U.S.

CHANGES TO THIS NOTICE

 We may update this Notice from time to time. The Last Updated date reflects the most recent revision. Material changes will be posted on this page.

CONTACT

 KL Law, PLLC

 Kevin L. Lewis, Esq.

 110 SE 6th Street, Floor 17

 Fort Lauderdale, FL 33301

 Office: (954) 551-2295

 Email: kl@kevinlewislaw.com

B. CHATBOT / LIVE-CHAT NOTICE AND CONSENT (JUST-IN-TIME)

IMPORTANT: CONSENT REQUIRED BEFORE CHAT STARTS.

Please note: KL Law and/or our service providers may capture, record, store, and transcribe this chat, including the contents of messages you type and any information you choose to provide, for the purpose of providing support, maintaining a transcript of the interaction, quality assurance, security and fraud prevention, service improvement, and, where applicable, improving chatbot performance.

We may use third-party service providers to support the chatbot and related chat infrastructure. Those providers may process and store chat transcripts and associated metadata on our behalf.

Do not provide sensitive information through chat (for example: Social Security number, driver’s license number, account credentials, PINs, payment card numbers, medical information, or other highly sensitive data).

C. ONLINE TERMS OF USE (WITH ARBITRATION AND CLASS WAIVER)

These Terms of Use (“Terms”) govern your access to and use of www.kevinlewislaw.com and the Services. “KL Law,” “we,” “us,” and “our” mean KL Law, PLLC.

DEFINITIONS

 1.1 “Services” has the meaning stated in the Privacy Notice.

 1.2 “Covered Parties” means KL Law, PLLC and its affiliates (if any), and each of their respective owners, officers, directors, employees, attorneys, agents, and representatives, as well as their successors and assigns.

ACCEPTANCE AND ASSENT; CLICKWRAP FOR CERTAIN FEATURES

 2.1 Browse access (notice-only)

 By accessing the Services, you acknowledge that you have been provided notice of these Terms and the Privacy Notice through links on the Services. If you do not agree, do not use the Services.

2.2 Clickwrap acceptance (required for intake, chat, scheduling, portals, and similar features)

For certain features (including forms, chat, scheduling, and portals), you will be required to affirmatively accept these Terms and the Privacy Notice by clicking an “I Agree” button (or a substantially similar assent mechanism). Your acceptance is effective when you click “I Agree.” If you do not agree, do not use those features.

NO LEGAL ADVICE; NO ATTORNEY-CLIENT RELATIONSHIP

 The Services provide general information and do not constitute legal advice. Use of the Services does not create an attorney-client relationship. KL Law does not represent you unless and until KL Law confirms representation in writing.

USER CONTENT; COMMUNICATIONS

 You are responsible for content you submit. Do not submit confidential or sensitive information unless instructed to use a secure channel.

PERMITTED USE; PROHIBITED CONDUCT

 You agree not to: access without authorization; interfere with security; scrape or harvest data; introduce malware; or use the Services for unlawful purposes.

INTELLECTUAL PROPERTY

 All content on the Services is owned by KL Law or licensed to it. No rights are granted except as expressly provided.

DISCLAIMERS

 THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, KL LAW DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. KL LAW DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

LIMITATION OF LIABILITY

 TO THE MAXIMUM EXTENT PERMITTED BY LAW, KL LAW WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES. TO THE EXTENT PERMITTED, KL LAW’S TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED $100.

INDEMNIFICATION

 You agree to indemnify and hold the Covered Parties harmless from claims arising out of your misuse of the Services or violation of these Terms.

GOVERNING LAW; FORUM

 Florida law governs these Terms except to the extent preempted by federal law.

ARBITRATION AGREEMENT (FAA)

 PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.

11.1 Agreement to arbitrate

Except as provided below, any dispute, claim, or controversy arising out of or relating to the Services or these Terms will be resolved by binding arbitration, not in court. The Federal Arbitration Act governs this arbitration agreement.

11.2 Informal resolution

Before initiating arbitration, the parties agree to attempt good-faith informal resolution for 30 days after written notice describing the dispute and requested relief.

11.3 Exceptions

Either party may bring an individual action in small claims court if the claim qualifies and remains in small claims. Either party may seek injunctive or equitable relief in court to prevent unauthorized access, misuse of the Services, or infringement or misuse of intellectual property.

11.4 Administrator; rules; procedure

Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (or other applicable AAA rules). If AAA is unavailable, declines, or cannot administer the arbitration, the arbitration will be administered by JAMS under its applicable consumer arbitration rules. Arbitration may proceed by video, telephone, or written submissions unless a hearing is required by the rules or the arbitrator.

11.5 Fees and costs

Allocation of fees and costs will follow the administrator’s rules and applicable law. The arbitrator may award any relief permitted by law on an individual basis.

11.6 Time limit

Any arbitration must be brought within the time permitted by applicable law.

CLASS-ACTION WAIVER; REPRESENTATIVE ACTION WAIVER

 TO THE MAXIMUM EXTENT PERMITTED BY LAW, DISPUTES MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.

SEVERABILITY

 If any provision is unenforceable, the remaining provisions remain in effect. If the class-action waiver is held unenforceable as to a particular claim, then the arbitration agreement may be unenforceable as to that claim to the extent required by law.

MODIFICATIONS

 We may update these Terms from time to time. The Last Updated date indicates the most recent revision. Your continued use of the Services after changes means you accept the updated Terms, and your clickwrap acceptance (where applicable) confirms agreement to the updated Terms.

CONTACT

 KL Law, PLLC

 Kevin L. Lewis, Esq.

 110 SE 6th Street, Floor 17

 Fort Lauderdale, FL 33301

 Office: (954) 551-2295

 Email: kl@kevinlewislaw.com

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